Whether you want to talk about service to their customers, material quality or a commitment to helping figure out a solution to those off-the-wall & site-specific challenges we encounter, Icon has those bases covered. I love it that I can call on a Friday and have what I need on a jobsite Monday morning. They are a very valuable partner!
Working with Icon Containment is a pleasure. As a whole they are very responsive and easy to do business with. their technical support team and especially Logan is especially knowledgeable and helpful when I need assistance in specifying and acquiring repair fittings. Many times we need repair fittings for emergency situations and Icon Containment almost always has what we need in stock and ships quick.
The 42” Icon MwayPro watertight manhole covers were used for the completion of an expedited project at the VA Hospital in Reno NV. Aside from the 15-year warranty that Icon offers (which blew them away), the patented structural design is leading technology for our industry. The load strength and durability are solid. It is also designed in such a way that dirt, debris and other items that typically settle between the cover lid and frame will simply slip away when the lid is opened due to the tapered design of the cover frame. Our employees have had great success using this product and will continue to use MwayPro in future projects. Your product was a crucial part of our success and we thank you for your excellence in design and innovation.
We have been an Icon customer for more than 3 years now and are very satisfied with their products and constant search for improvements and innovations.Their pro-active support and service attitude is highly appreciated and helps us a lot in our rapidly growing European and African business.
A great experience from start to finish. Icon didn’t exactly have the exact parts I needed but custom created them in almost no time! I appreciate the attentive staff and opportunity to work with Icon. Thank you again!