Become an Installer

Online Training & Installer Certification


Icon provides training for sales and technical personnel for any organization interested in our product lines.  Icon requires all technicians installing our products to participate in a Certified Installer training session as a condition of product warranty, and to help insure that products are properly installed. Certification is good for a two-year period. Upon completion of the training each participant receives a certification card with their information and activation date. Distributors of Icon’s products are required to have at least one certified person in their organization.

Let us know what your training needs are.  We can customize training to meet the schedule and product content you require.


  • Regularly scheduled online training sessions are available every Friday morning at 7:00 am PST.
  • Training is on-line, live and interactive through the internet WebEx platform. Simply link in through an email invitation sent after registration.
  • Registration is required.
  • Training takes less than 2 hours to complete.
  • Certification is a requirement for all warranty eligible installations and is only available through Icon directly.
  • Training inquiries can be made to
  • Technical and product specification support can be obtained by contacting
  • Training occurs on Fridays or by special request. Please contact our office if you would like to schedule a different day for training.

Icon Certification Training will require approximately 1.5 hours once the session has started. The training is conducted live through the internet and a WebEx conference program. Participation only requires good internet access, computer speakers, and a means for the return audio (computer microphone or an office telephone/cell phone connection). Make sure everything is operable before the training starts.

You will receive a confirmation email once the registration is received. Additionally, the day before the scheduled training, you will receive an email invitation from Icon with the WebEx “link” into your scheduled training session. At least 10 minutes prior to your scheduled training time, “click” on the link in the email and follow the instructions given on the screen. If you want to attempt a trial run to avoid any last minute technical difficulties, then please contact us to arrange it. If you have specific water intrusion problems that you would like addressed in the training, please email pictures ahead of your scheduled WebEx training.


*** Want to Print and Fax? Download registration form and Fax to 855-379-7867